In the text below, we inform you about what happens to your personal data when you visit our website. Personal data is any data by which you can be personally identified.
Who is responsible?
The data processing on our website is carried out by the operator and owner. You can find the contact details in the imprint.
Collection of your data
Primarily, your data is automatically collected by our IT system when you visit our website. (e.g. the time, your internet browser or your operating system are transmitted).
Furthermore, you provide us with your data voluntarily, e.g. via our contact form.
Use of data
Among other reasons, your data will be used to guarantee you a flawless website. Furthermore, your data may be used to analyse your user behaviour.
Your rights regarding your data
You have the right to obtain information about the origin, the recipient and the purpose of your data processing, free of charge and at any point in time. You also have the right to correct, block and delete your data. If you have any questions on this subject, you can contact us in writing at any time. Please address any complaints to the responsible supervisory authority.
General notes and obligatory information
We take the protection of your personal data very seriously, which is why we treat your data confidentially and observe the statutory data protection regulations.
When you enter our website, various personal data are automatically collected. Personal data is data with which you can be personally identified.
The following explains which data we use and for what purpose.
We would like to point out that complete protection of data transmission (e.g. through communication by e-mail) cannot be guaranteed.
The person responsible for data processing is the natural or legal person who alone or jointly with others decides on the purposes and means of personal data.
Responsible for this website is:
Dr. med. vet. Jan Volquardsen
Ochsenwerder Norderdeich 55
Tel. +49 (0) 40 40 11 368 - 0
Fax +49 (0) 40 35 676 675
Your expressly declared consent is needed for many data protection processes. You can revoke your consent at any time by sending an informal e-mail. Until revocation, the legality of the data processing remains unaffected by the revocation.
Right of appeal
In the event of violations of data protection law, the data subject has the right to lodge a complaint with the responsible supervisory authority. The responsible authority is the state data protection commissioner in which our practice is located. You can find the contact details in the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html
You have the right to have data that we process automatically on the basis of the fulfilment of a (treatment) contract or on the basis of your consent to be handed over to you or to a third party in a common, machine-readable format. Should you request a direct data transfer to another responsible party, this will only be done if this is technically feasible.
SSL and TLS encryption
For security reasons and to protect the transmission of confidential data that you send to us, we use SSL or TLS encryption. You can recognise the encrypted connection by the lock symbol in the browser line and when the address line of the browser changes from "http://" to "https://". If SSL or TLS encryption is activated, data transmitted to us cannot be read by third parties.
Information, blocking, deletion
Within the frame of the legally applicable regulations, you have the right to receive information free of charge about the origin, recipient and purpose of your data processing. You also have the right to correct, block and delete your data. If you have any questions on this subject, you can contact us in writing at any time. Please address any complaints to the responsible supervisory authority.
Objection to advertising mails
In the context of the imprint obligation published contact data we contradict expressly the sending of not requested advertising mails. We reserve the right to take legal action in the event of unsolicited sending, e.g. of spam mails or advertising information.
When you use our contact form, the data you provide there will be stored by us for processing and possible reply. We do not pass on this data without your consent.
The processing of your data provided in the contact form is therefore based on your consent (Art. 6 Para. 1 lit. DSGVO). You can object to this consent at any time by sending an informal e-mail. Until revocation, the legality of the data processing remains unaffected by the revocation.
The data transmitted by you will remain with us as long as you do not revoke the storage, do not request us to delete the data or the purpose of the data storage no longer applies. Legal provisions, in particular retention periods, remain unaffected.
This site uses the map service Google Maps via an API (application programming interface). The provider is Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use the Google Maps function, it is necessary to save your IP address. This is done automatically and is usually transmitted to and stored on a Google server in the USA. As the provider of this site, we have no influence on this data transmission.
We use Google Maps for an appealing presentation of our website and for a quick location of our practice. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f DSVGO.
This site uses Google Analytics, a web analytics service provided by Google, Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site.
To use the Google Analytica function, it is necessary to save your IP address. This is done automatically and is usually transmitted to and stored on a Google server in the USA. As the provider of this site, we have no influence on this data transmission.
To protect your enquiries via Internet forms, we use the reCAPTCHA service of Google Inc. (Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).
The query serves to distinguish whether the input is made by a human being or improperly by automated, machine processing. The query includes the sending of the IP address and, if applicable, further data required by Google for the reCAPTCHA service to Google. For this purpose, your input is transmitted to Google and further used there. However, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of this service.
Further information on Google's data protection guidelines can be found at: https://policies.google.com/privacy?hl=de